Privacy Policy
Privacy is the first priority of PlusDocSign to protect the data of the user. We store all the data of the user in encrypted form to keep your data in safe hands, and we don't share your personal information with any other third-party service provider except our service provider. We use your data only to improve our services and give you the best experience.
Information We Collect
1. Personal Information:When you register or use our services, we may collect personal information such as your name, email address, location, and country name.
2. Document Data:We store and collect the document you have uploaded only for signing purposes.
3. Usage Data:We collect information about your interactions with our services, such as IP addresses, browser type, operating system, pages viewed, and the date/time of visits.
4.Submitted information:We store the first name, last name, and email ID of the signer to take a sign from on the document.
5.Transaction details:We may collect the names, IP addresses, and email addresses of the parties to a transaction.
6.Payment details:We may collect names, email, phone number, country name, and the details of credit or debit we will store according to government rules and regulations.
7. Cookies:We use cookies and similar tracking technologies to enhance your experience, gather usage data, and analyze trends. At PlusDocSign, we strive to provide a seamless and personalized user experience. To achieve this, we use cookies and similar tracking technologies that help us understand how you interact with our platform. These technologies enable us to improve functionality, analyze website traffic, and enhance overall performance.
How We Use Your Information
We use your information to deliver, maintain, and improve our services, including processing your digital signatures and managing your account.
We use your information to create your account and manage your transaction details, and we use your information to resolve the issues you are facing.
We may use your contact information to send you updates on the transaction, security alerts, and support messages.
We use data to personalize your experience and to understand user preferences and needs.
We analyze usage data to improve our services and to develop new features.
Information Collected Directly
When you interact with PlusDocSign, we may collect personal information directly from you. This includes data you voluntarily provide when you register for an account, use our services, fill out forms, subscribe to a newsletter, contact support, or participate in surveys or promotions.
The information collected may include your name, email address, phone number, billing address, job title, company name, payment information, and any other details you choose to share with us. If you use our eSignature services, we may also collect documents you upload, recipient names and email addresses, and any authentication or verification data you provide.
We collect this information to provide our services efficiently, improve user experience, communicate with you about your account or service updates, and support secure document processing. Your data helps us tailor our services to meet your needs and comply with legal or contractual obligations. We are committed to handling your personal data with care and protecting it with appropriate security measures.
Google API
we requests permission to access and read your Google Drive data to allow you to uplaod files directly from Google Drive into our website. We will obtain your explicit consent before accessing any of your data.
The information collected from your Google Drive will be used solely to provide and improve user-facing features within our application. Your data will not be sold or transferred to third parties for advertising purposes or any other uses not permitted by the Google API Services User Data Policy.
We do not use any data obtained from Google Workspace APIs to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models.
We are committed to protecting your data and ensuring it is handled in compliance with all relevant privacy regulations and Google's policies.
Disclosures of Personal Information
We value your privacy and are committed to maintaining the confidentiality of your personal information. However, in certain circumstances, we may disclose your personal data to third parties, but only as necessary and in accordance with applicable privacy laws. We may disclose your personal information to:
1. Service Providers and Partners:We share information with trusted third-party vendors who help us operate our services, such as hosting providers, payment processors, customer support, analytics, and email services. These providers are only given access to the information they need to perform their functions and are obligated to protect it.
2. Legal Obligations:We may disclose your information if required by law, regulation, legal process, or government request. This includes complying with court orders, law enforcement investigations, or other legal obligations.
3. Business Transfers:In the event of a merger, acquisition, sale of assets, or bankruptcy, personal information may be transferred as part of the business transaction. In such cases, we will take reasonable steps to ensure the confidentiality of your personal data is maintained.
4.Protection of Rights and Safety:We may disclose your data when necessary to enforce our terms, protect our operations, safeguard our rights, privacy, safety, or property, and/or that of our users and others.
Sharing Your Information
1. We may share your information with third-party service providers who assist us in delivering our services, such as cloud storage providers and payment processors.
2. We may disclose your information if required by law or if we believe that such action is necessary to comply with legal processes, enforce our terms of service, or protect the fundamental rights and freedoms of our users, or others.
3. We may use your name and email address for marketing with your consent (which you may withdraw at any time).
4. We gather your usages data to improve our services, to ensure security, and to safeguard your data and information.
5.In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy commitments.
Security
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security audits.
Data Retention
Unless a longer period of retention is required or authorized by law, we keep your personal information and document data for as long as necessary to accomplish the goals specified in this privacy policy.
Your Rights
1. Access and Correction: You have the right to access and correct your personal information.
2. Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
3. Deletion: You can request the deletion of your personal data, subject to legal and contractual restrictions.
4. Objection: You can object to the processing of your personal data in certain circumstances.
5. Manage transection: You have right to manage your transection and document.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to protect your data and to enhance security. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.
Children's Information
At PlusDocSign, we are committed to protecting the privacy of young users. Our services are not intended for individuals under the age of 13, and we do not knowingly collect any personal information from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately. If we become aware that we have inadvertently collected such information without parental consent, we will take prompt action to delete it from our records. If your country requires parental consent for data collection under a certain age, we may request verification from a parent or guardian before processing any personal data. Furthermore, individuals under the age of 18 may not use PlusDocSign without supervision from a legal guardian. Our platform is designed for professionals, businesses, and individuals who are legally eligible to enter into agreements. We prioritize privacy, security, and compliance to ensure a safe experience for all users. If you have any concerns or need assistance regarding children's data privacy, feel free to reach out to our support team.
Account Usage Limits
To ensure fair and smooth use of our services, PlusDocSign applies certain limits to accounts. You may encounter the following message:
You’ve exceeded your document limit, which includes all active, and deleted documents as well as templates. To continue using PlusDocSign without interruptions, please upgrade your plan or contact our support team for assistance.
These limits help maintain service quality and performance for all users. If your usage exceeds the standard allowance, please upgrade to a suitable plan or contact our support team for assistance.
PlusDocSign and GDPR Compliance:
At PlusDocSign, protecting your privacy is more than just a legal requirement — it's a promise we make to every user. As a digital signature platform that serves users across the globe, we are fully committed to complying with the General Data Protection Regulation (GDPR) of the European Union.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Email: sign@plusdocsign.com
By using PlusDocSign, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms. Thank you for trusting PlusDocSign with your digital signature needs.