Terms and Conditions

Acceptance of the Terms of Use

By accessing, browsing, or using PlusDocSign (the “Platform”) in any manner—whether via website, mobile application, or any associated services—you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, along with our Privacy Policy and any other applicable policies or guidelines.

If you are using PlusDocSign on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. In that case, “you” and “your” will refer to that entity.

If you do not agree with any part of these Terms, you must not access or use our services. By continuing to use PlusDocSign, you confirm that you are at least 18 years old, or of legal age in your jurisdiction, and legally capable of entering into a binding agreement.

Accessing the Services and Accounts

PlusDocSign is a neutral technology provider. We do not control, review, or verify the contents of the documents uploaded to our platform. It is the sole responsibility of the user or their organization to ensure that document storage, retention, and processing comply with applicable industry regulations. To access and use the services provided by PlusDocSign, you may be required to create an account and provide accurate, current, and complete information during the registration process. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account.

You agree to:

• Use the services only for lawful purposes and in accordance with these Terms. 
• Notify us immediately of any unauthorized use of your account or any other breach of security. 
• Ensure that you log out from your account at the end of each session.

We reserve the right to suspend, restrict, or terminate your access to the services at any time, without prior notice, if we believe you have violated any part of these Terms or are engaged in fraudulent, illegal, or abusive behavior.

PlusDocSign also reserves the right to refuse service, disable accounts, or remove content in its sole discretion, if such actions are necessary to protect the integrity, security, or reputation of the platform or its users.

You are responsible for making all arrangements necessary to access the Services and ensuring that all persons who access the Services through your account or internet connection are aware of these Terms and comply with them.

1. Consent to Use of PlusDocSign's e-Signature Tool:

You consent to execute documents using PlusDocSign's e-signature tool. Your electronic signature ("e-Signature") via keypad, mouse, or any other device will have the same legal effect as your handwritten signature on physical documents.

2. Data Access and Use

PlusDocSign provides an option for you to upload files directly from external services such as Google Drive, Alfresco, and SharePoint. This functionality requires your explicit permission, which will be requested separately when you choose to connect your Google Drive or with other services. Accepting our Terms and Conditions does not grant us automatic access to your Google Drive. For detailed information on how we handle your data, please refer to our Privacy Policy.

3 .Consent to Recording:

You consent that PlusDocSign may record and retain audio and/or video recordings of virtual sessions, where applicable, as part of the document execution process. These recordings may be used for compliance, security, and record-keeping purposes.

4 .Electronic Exchange of Documents:

You consent to exchange documents with PlusDocSign electronically. You acknowledge that by opting for electronic exchange, you may expedite the document execution process.

5. Consequences of Non-Consent:

If you do not consent to the above, do not click "Accept" and contact the sender for an alternative method of document execution. Please note that refusing consent may delay the completion of transactions and the delivery of Products and/or Services to you.

6. Acknowledgments and Agreements:

By selecting "Accept," you further agree to the following:

Legality of e-Signature: Your e-Signature constitutes your legal acceptance of the content of the documents.

Equivalence to Manual Signature: Your e-Signature is legally equivalent to your manual signature on the agreement.

No Third-Party Verification Needed: The absence of a certification authority or third-party verification does not affect the enforceability of your e-Signature.

Authority Representation: You represent that you are authorized to enter into the agreement on behalf of your organization or yourself, as applicable.

Conducting Business Electronically: You agree to conduct business with PlusDocSign via electronic documents rather than paper.

Record-Keeping Responsibility: You are responsible for downloading and storing copies of the transaction for your own records. PlusDocSign is not obligated to store or provide paper copies.

7 .Use of Self-Signed Certificates:

Acceptance of Risk: The use of a self-signed certificate indicates that the digital certificate in use has been issued and signed by the same entity without independent third-party certification. By accepting and using such a certificate, you acknowledge and accept the associated risks, including potential security vulnerabilities.

No Warranty: PlusDocSign makes no warranty, express or implied, regarding the security, authenticity, or trustworthiness of a self-signed certificate. It is provided "as is" and "as available" for internal testing, development, or restricted deployment scenarios.

Limitation of Liability: PlusDocSign shall not be liable for any damages, losses, or claims arising from or related to the use of a self-signed certificate, including issues related to data integrity, unauthorized access, or other security matters.

Third-Party Interactions: Use of a self-signed certificate may result in limited or restricted interactions with third-party services, browsers, or external entities, who may not recognize the certificate as valid. You are responsible for addressing any such limitations.

Idemnification

You agree to indemnify, defend, and hold PlusDocSign harmless from any claims, liabilities, damages, and expenses arising from or related to your use of a self-signed certificate.

Your violation of these Terms or any related policies;

Your misuse or unauthorized use of PlusDocSign’s Services;

Any false, inaccurate, or misleading information you provide;

Claims from third parties resulting from your actions, including intellectual property infringement, contract disputes, or data privacy violations;

Any legal or regulatory breaches linked to your activities on PlusDocSign.

Your Content

At PlusDocSign, we’re committed to delivering a smooth and secure experience for managing and signing documents. A key part of that experience is the content you bring to the platform. This may include text, files, documents, comments, signatures, profile details, or any other material you upload or share while using our Services ("Your Content").

You are solely responsible for Your Content. By submitting it through our Services, you confirm that you have all the necessary rights, permissions, and authority to share that content and that it does not infringe upon or violate any third party’s intellectual property, privacy, or other rights. If we receive a credible complaint or have a reasonable belief that Your Content infringes someone’s IP or violates the law, we may take action—including removing the content or suspending your account. We’ll do our best to notify you when such actions are taken.

We trust you’ll use PlusDocSign responsibly, so we ask that you refrain from submitting content that is harmful, offensive, defamatory, fraudulent, misleading, obscene, or otherwise violates any applicable law, regulation, or our Terms. We reserve the right to remove content and take appropriate action at our sole discretion if any of these rules are breached.

By submitting Your Content, you don’t give up ownership—but you do give PlusDocSign permission to use it. Specifically, you grant PlusDocSign a non-exclusive, worldwide, royalty-free, perpetual, and sub-licensable license to store, process, display, reproduce, distribute, and modify Your Content as needed to provide and improve our Services. This includes using it for promotional purposes—such as showcasing how our platform works or supporting features like document previews and templates—without the need for additional approval from you.

Our Content

Everything you see on PlusDocSign—except for the content you upload—is owned by us or our trusted partners. This includes our website design, logos, software, text, images, videos, and anything else that makes PlusDocSign work and look the way it does. It’s all protected by copyright, trademark, and other intellectual property laws.

We’re happy you’re using our platform, but using our content without permission—copying, selling, or modifying it—isn’t allowed unless we’ve clearly said you can.

Link to Other Web Sites

Our website and services may contain links to third-party websites or services that are not owned or controlled by PlusDocSign. These external links are provided for your convenience and to enhance your experience, but we do not endorse or assume responsibility for the content, privacy practices, or terms of use of any third-party sites.

We recommend that you review the privacy policies and terms and conditions of any third-party website you visit. PlusDocSign is not liable for any loss or damage caused by your use of or reliance on any content, products, or services available on or through any such external websites.

By continuing to use PlusDocSign, you acknowledge and agree that we are not responsible for the availability or accuracy of third-party websites and that you access them at your own risk.

For a safer digital experience, always be cautious when clicking links and entering personal information on other platforms.

Termination

We reserve the right to suspend or terminate your access to PlusDocSign at any time by emailing support sign@PlusDocSign.com, without prior notice, if we believe you have violated our Terms, misused the platform, or acted in a way that could harm our services, users, or reputation.

You may also choose to stop using our services at any time. Upon termination, your access to the platform will be disabled, and any remaining data may be deleted in accordance with our Privacy Policy and data retention practices.

Termination of your account does not relieve you of any obligations or liabilities incurred before the termination. Certain provisions of these Terms will continue to apply even after your access ends, including but not limited to ownership rights, warranty disclaimers, and limitations of liability.

Payment Terms

To activate and maintain your PlusDocSign subscription, a valid credit or debit card is required. You agree to provide current, complete, and accurate billing details, including your name, billing address, contact number, and card information. By submitting these details, you authorize PlusDocSign to process charges for any applicable subscription fees associated with your account.

If, for any reason, automatic billing is unsuccessful, PlusDocSign will notify you and issue a digital invoice. You’ll be required to complete the payment manually by the due date to avoid service interruption or account suspension.

All payments are securely processed by Stripe,Inc. (“Stripe”), a third-party payment processing company. Stripe is responsible for processing and storing your financial data. For information on how your financial data is processed and stored, please refer to Stripe’s privacy policy and terms and conditions.

Changes to the Terms

We may update or modify these Terms from time to time to reflect changes in our services, legal requirements, or policies. When we make changes, we’ll revise the “Last Updated” date at the top. Your continued use of PlusDocSign after any updates means you accept the revised Terms.

Modification to Services

PlusDocSign reserves the right to modify, update, or discontinue any part of our Services at any time, with or without notice. These changes may include updates to features, functionality, pricing, or availability of the Services. We are constantly working to improve your experience, and as such, certain modifications may be necessary for enhancing performance, security, or compliance with legal requirements.

We are not liable to you or any third party for any changes, suspension, or discontinuation of any aspect of our Services. Continued use of PlusDocSign after any such modifications constitutes your acceptance of the updated Services.

Free Trial

PlusDocSign may offer a free trial period to new users, allowing access to select features of our digital signature platform at no cost. The trial duration and the specific features included will be stated during the sign-up process. This trial is designed to help users evaluate the benefits and functionality of PlusDocSign before committing to a paid plan.

To activate the free trial, users may be required to provide valid billing details. Unless you cancel before the end of the trial period, your account will automatically convert to a paid subscription, and the provided payment method will be charged accordingly. You can cancel at any time before the trial ends to avoid charges.

At any time and without notice, PlusDocSign reserves the right to (i) modify the terms and conditions of the Free Trial offer, (ii) cancel the Free Trial offer for users who are found to be in breach of these Terms, or (iii) discontinue the Free Trial offering entirely, at PlusDocSign’s sole discretion.

Customer Notice:

This Consent and Disclosure addresses the consents required for e-Signatures and audio/visual recordings for PlusDocSign’s business purposes. This document may not be suitable for your business purposes, and you should consult legal counsel in your jurisdiction(s) to develop appropriate consent and disclosure terms for your use. Should you choose to use this document with your end users, you do so at your own risk and agree to indemnify, defend, and hold PlusDocSign harmless from any claims related to its use.